Hill’s expands voluntary recall of canned dog foods
Hill’s is expanding the voluntarily recall of canned dog food products relating to the January 31st recall. Please see the following:
- Hills’ Advisory about Expansion of Voluntary Recall – March 20
- Form A- Hill’s Expanded Voluntary Recall – Diagnostic reimbursement
- Form B- Hill’s Expanded Voluntary Recall – Patient form for use by veterinary clinic
Update on Canned Dog Food Recall – Feb 08. 2019
Hill’s is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D. Hill’s Canada plans to support veterinarians in their relationship with their clients and their pets. As an expression of our empathy for pet parents, Hill’s will evaluate on a case by case basis, requests for reimbursement of veterinary fees including specific diagnostic tests and treatment for dogs who have eaten the voluntarily recalled diets and the veterinarian recommends diagnostic tests and treatment for hypervitaminosis D.
Please contact tanya_van_der_pryt@hillspet.com with general questions about diagnosing and treating hypervitaminosis D.
Questions about specific cases and individualized patient work ups should be done through our veterinary consultation service at 1-800-548-8387 or vet_consult@hillspet.com so that a patient case file can be opened and a patient record maintained.
- A – General Reimbursement Information and Guidelines
- B – Reimbursement form and Submission Instructions
- C – Diagnosing and Treating Hypervitaminosis D
Original Announcement – Feb 01, 2019
Hill’s Pet Nutrition is voluntarily recalling the following canine canned dog food products due to potentially elevated levels of Vitamin D. Pet parents who purchased the product with the specific lot/date codes listed below should discontinue feeding those products to their dog and contact Hill’s at 1-800-445-5777 (English) or 1-800-668-4626 (French) to have those products replaced at no cost. We advise pet owners to call their veterinarian if their dog has or had signs of elevated
Vitamin D such as vomiting, diarrhea, anorexia, increased thirst, increased urination and/or joint issues.
If you have these products in your clinic, please remove them from you shelves and place them in a secure location. We will be providing you with more details on product retrieval.
Click below for a letter from Dr. Jill Zigomanis (Veterinary Affairs Managar of Hill’s Canada) and the appendices which contain a full list of impacted products. Please note that this recall does not apply to any feline products (canned or dry) or any dry canine products or treats.
- Letter from Hill’s Canada
- Voluntary Recall Appendices A & B
The list of affected canine canned products, their SKU’s, lot numbers and date codes can be found on www.hillsvet.ca. For additional information about the specifics surrounding this recall and possible medical implications, please check www.hillsvet.ca. If you have concerns about a particular patient, you may also contact our Hill’s Veterinary Consultation Service at vet_consult@hillspet.com or 1-800-548-8387.
Tanya Van Der Pryt, DVM
Professional Consulting Veterinarian – Western Canada
Hill’s Pet Nutrition Canada Inc.
tanya_van_der_pryt@hillspet.com